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Katy ISD plans AI integration to boost 'outnumbered' support staff efficiency

Katy ISD officials seek to further their implementation of artificial intelligence to handle at least 30% of administrative inquiries, providing 24/7 bilingual support and easing administrative workloads. 

Chief Information Officer John Alawneh said AI assistance will enhance efficiency and administrative support without cutting jobs, helping “outnumbered” staff while maintaining in-person services and improving completion rates.

"This is not about replacing people—it is about empowering them," he said at the Sept. 15 board meeting. “By taking on repetitive time-consuming tasks, this will allow our staff to focus on what matters most, our students and parents.”'

The timeline: Alawneh outlined a phased 12- to 18-month rollout for the district’s new AI systems, beginning with a pilot at the Educational Support Center to test key features like voice assistants, chatbots and building access tools. 

What they’re saying: In response to concerns that the implementation would diminish relationships between parents and staff, Alawneh said AI tools would achieve a necessary "balance" by handling repetitive tasks to free up human employees to provide in-person support. 

 
In Your Area
Johnson Development bringing Ricestead amenity complex to Grange

Johnson Development is bringing an amenity complex to Grange, a 1,130-acre neighborhood under development in Katy.

Zooming in: The 20-acre Ricestead complex will be headlined by a large village green, designed for outdoor concerts, farmers markets and seasonal celebrations, according to a Sept. 15 news release.

The Harvest Hall clubhouse, adjacent to the lawn, will offer:

  • A fitness center
  • A community room
  • Coworking space
  • Conference room and offices

The complex will also have six pickleball courts and both a resort-style pool and a lap pool, per the release.

Notable quote: “Ricestead will be far more than an amenity center,” Jacob W. Rice, vice president and general manager of Grange, said in the release. “Our vision is for it to become the heart of the community—a modern-day town square where neighbors will naturally come together."

 
Trending Now
7 Starbucks stores closing in the Greater Houston area

In a Sept. 25 news release, Brian Niccol, the chairman and CEO of Starbucks, announced the closure of hundreds of Starbucks locations across the country, including seven in the Houston area.

What’s happening?: 
In the release, Niccol stated Starbucks is closing locations that failed to succeed financially or create an environment “up to company standards.” 

More details
​​​​​​: Niccol said Starbucks locations in North America are expected to decline by 1%, and the company will end the fiscal year with nearly 18,300 storefronts.

The news release also stated that approximately 900 current non-retail positions will be eliminated as a part of the company’s plan to “carefully manage costs and stay focused on the key areas that drive long-term growth.”

 
Metro News
12 National Night Out events planned in the Greater Houston area Oct. 7

A number of celebrations for National Night Out, an annual community campaign that promotes police-community partnerships and neighborhood camaraderie, will be held Oct. 7 in the Greater Houston area.

Conroe
City of Conroe police are participating in National Night Out with free food and music in the community.

  • Oct. 7, 5-8 p.m.
  • Free
  • JCPenney parking lot, 3165 I-45 N., Conroe

Katy

The Katy Police Department will host its National Night Out event at the city park with free food and activities such as face painting.
  • Oct. 7, 5-8 p.m.
  • Free
  • Katy City Park, 5850 Franz Road, Katy

 
Latest News
Harris County commissioners approve $2.7B FY 2025-26 budget prioritizing pay parity, public safety

By a 3-2 vote, Harris County commissioners adopted the $2.76 billion fiscal year 2025-26 general fund budget Sept. 24 that prioritizes pay parity and public safety initiatives. Precinct 1 Commissioner Rodney Ellis and Harris County Judge Lina Hidalgo cast the dissenting votes.

In their words: “Today’s approval is a result of deep coordination and unwavering dedication from every corner of Harris County government,” Daniel Ramos, executive director of the Harris County Office of Management and Budget, said in a statement.

The details: From the $2.76 billion general fund budget, $2.57 billion will be allocated to the 70 Harris County departments with components that include:

  • Funding to support pay parity initiatives for law enforcement and county employees
  • Expanding to the District Attorney’s Office
  • Growing the Harris County Flood Control District maintenance program
  • Preserving the county’s credit rating and financial stability

Harris County Sheriff Ed Gonzalez said the county’s investment with the budget adoption will better equip law enforcement to combat public safety threats.

 

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Aubrey Vogel
Editor

Amy Martinez
General Manager

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