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Baylor Scott & White Health’s “Help Me Decide” virtual artificial intelligence tool aims to help patients navigate care options and avoid unnecessary emergency room visits.
Guided by clinician oversight, patients describe their symptoms, and AI points them to the most appropriate option, including e-visits, urgent care, a primary care appointment, nurse triage or emergency care.
The overview: Help Me Decide is an AI tool designed to reduce guesswork and confusion during stressful moments when patients may be feeling unwell by asking questions about their symptoms, said Dr. Camille Bradley, a family medicine doctor at Baylor Scott & White.
“[Help Me Decide] can make a really big difference in getting to the right place at the right time, which in medicine, is half the battle,” Bradley said.
The details: The tool asks patients a variety of questions in order to better understand their symptoms and the urgency of their situation. It will then make a recommendation for patients based on the answers.
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