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A new website was recently launched for Hays County residents, in an effort to improve accessibility, transparency and customer service for users.
The framework: The project was funded after the Hays County Commissioners Court approved funding Nov. 18, following the county’s Information Technology Department's research to identify a new website platform that will meet residents' needs, according to a news release.
The county selected the website provider CivicPlus for its selection of government-focused digital services. The new website offers a mobile-friendly layout, navigation improvements, enhanced accessibility tools and streamlined services.
A closer look: Alongside an improved desktop website, the new site is also easier to use on smartphones and tablets, according to the release.
Quote of note: "Our goal was to make it easier for residents to find the information they need without having to navigate complicated department pages," Hays County Judge Ruben Becerra said in the release. "Whether someone is paying taxes, looking for public records, applying for permits or searching for County services, the experience is now much more straightforward."
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