Travis County election staff are working through more than 35,000 voter registration records that the Texas Department of Public Safety failed to send to the county, including some submitted nearly a year ago.
What happened: DPS said in a Sept. 24 statement that a third-party vendor whose software handles the daily batch files to the state updated its software in October 2025, cutting off parts of some records and leaving the state unable to process them.
What voters should know: Registrations count from the day of the DPS transaction, so anyone who registered through DPS on or before Oct. 5 is eligible for the November election even if the county processes the record later, according to the Secretary of State's office.
Anyone missing from the rolls after registering online through DPS can still vote a provisional ballot, which officials will count once they confirm the DPS transaction, according to the Secretary of State's office.
Voters can check their status at votetexas.gov or with Travis County.