Denton's public libraries and the city's animal services were awarded funds to improve online systems as part of the first-ever Innovation Grant Program.
About the program: As part of the city’s “business not as usual” initiative for fiscal year 2025-26, the city accepted applications for ideas that would improve city services, save time, make money and improve customer experience, Interim City Manager Cassey Ogden said at Denton City Council's regular meeting Oct. 13.
The city awarded $30,000 in total for both projects to be fully implemented with the funding allocated from limited discretionary dollars available for new initiatives, said Kimberly Barroteran from the city’s marketing and communications team.
Dollars at work: Denton's public libraries will implement a new online payment and point-of-sale system, which would be available to customers 24 hours a day, seven days a week.
Denton's animal services will digitize customer intake, which is currently done with pen and paper for all visits.